Contact Us

We’re Here to Help

At WOODPURE, your satisfaction matters to us. Whether you have a question about a product, need help with an order, or would like more information about our store, we're happy to assist.

Get in Touch

Customer Support

For questions about products, orders, shipping, or returns, please contact us using the details below.

• Email: support@woodpure.com

• Phone: +1 (650) 446-4758

• Business Hours: Monday–Friday

• Response Time: We aim to respond to inquiries within 1–2 business days.

Order Inquiries

If you're contacting us about an existing order, please include your order number in your message so we can assist you more efficiently.

Shipping & Returns

For information about delivery times, shipping costs, and return eligibility, please visit our Shipping Policy and Return & Refund Policy pages.

Thank you for choosing WOODPURE. We look forward to hearing from you!

WOODPURE — Natural Wood. Timeless Living.